Online nominations for the 2025 All-Star Awards in the following categories are now open!
Contact Center Representative of the Year
Service Volunteer of the Year
Service
Individual of the Year
Service Team of the Year
Service
Organization of the Year
Celebrate the champions of service excellence by submitting your nominations by August 1, 2025. Let's honor those who make a difference through their dedication and passion for outstanding service.
New! Our Most Comprehensive E-Learning Course YetNCSA Boot Camp: Creating the Ultimate Customer Experience is now available on-demand. This in-depth, 3–4-hour course is designed for professionals seeking to master the full spectrum of customer service skills—from building strong relationships and understanding customer behavior to communicating clearly, resolving conflict, and solving problems with confidence. |
NCSA offers the world's leading certification programs for all levels of customer service professionals and organizations.
With a strong foundation in customer service and six years of leadership in service quality management at an Armenian bank, Kristine is dedicated to elevating service standards. Through training, monitoring, and key initiatives, she continuously drives improvements in customer experience. We’re proud to recognize Kristine’s commitment to service excellence and celebrate her achievement as a Life-Certified CCSP! Read her testimonial and explore more inspiring stories on our
spotlight page.
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