DCSP® Life-Certification

DCSP - Certified Customer Service Professional
World-class credentials for customer service professionals across the globe

Customer service is a career built on continuous growth. Achieving Life-Certification as a DCSP reflects your dedication to maintaining the highest standards of service, no matter where your career takes you. Once you’ve earned your DCSP certification, you can apply for Life-Certification immediately—no waiting period required.

Becoming a Life-Certified DCSP is a lasting achievement that demonstrates your:

Commitment to refining and strengthening your customer service skills throughout your career
Dedication to consistently delivering excellent service to customers—external and internal
Initiative and professionalism, setting you apart in any customer-facing role
Ability to lead by example in providing exceptional service experiences
Readiness for new career opportunities, promotions, and professional growth
Recognition that customer service skills enrich both your work and everyday interactions
Inspiration to others who strive for excellence in customer service

Your passion for outstanding service deserves to be recognized—for life.

APPLICATION FEES
General	$275 USD
NCSA Member Discount	$225 USD
Student Discount	$175 USD
Non-Profit - 501(c)(3) Discount	$175 USD
US Veteran / Active Military Discount	$175 USD

To become a Life-Certified DCSP, please log in to your NCSA account, then select the "Life-Certification application" in the DCSP area of your account dashboard.

Apply for Life-Certification

Note: If your DCSP certification has lapsed by more than one year, you will be required to recertify your DCSP by paying the registration fee and retaking the DCSP exam before applying for Life-Certification.

For additional information contact us at DCSP@nationalcsa.com.