National Customer Service Association
National Customer Service Association
...Customer First

NCSA DCSP Certification

DCSP® Life-Certification

DCSP - Certified Customer Service Professional
World-class credentials for customer service professionals across the globe

We never stop growing and learning as leaders. Life-Certification provides a valuable and unique opportunity to reflect your ongoing dedication to self-improvement and to the discipline of customer service.

Enjoy the honor and prestige that the Life-Certified DCSP® designation bestows on you, while letting it serve as a lifelong testament that you:

  • Are willing to invest in your own continuous education and professional growth
  • Hold yourself to the standard of excellence of a true customer service professional, with both your internal and external customers
  • Are worthy of recognition by current and future employers as an accomplished professional with the initiative to pursue excellence
  • Can be entrusted as a mentor and role model in customer service excellence
  • Are a highly desirable candidate for the perfect future job opening, or a well-deserved promotion with your current employer
  • Know that the skills of excellent customer service benefit you not only professionally, but enhance every interaction with family members, friends, and new acquaintances
  • Inspire those around you, in both your professional and private lives, to invest in pursuing their own self-improvement goals
APPLICATION FEES Holiday Special Fee  
General $130 USD $275 USD
NCSA Member Discount $130 USD $225 USD
Student Discount $130 USD $175 USD
Non-Profit - 501(c)(3) Discount $130 USD $175 USD
US Veteran / Active Military Discount $130 USD $175 USD

To become a Life-Certified DCSP, please log in to your NCSA account, then select the "Life-Certification application" in the DCSP area of your account dashboard.

Apply for Life-Certification

Ready to continue reaping all of these benefits and more?

You are eligible to renew your DCSP certification and become Life-Certified by the NCSA if you have maintained your DCSP for a two-year period.

  • If your DCSP certification has not lapsed by more than one year—you will not be required to complete any additional exams to secure Life-Certification. Please continue with the NCSA account login above.
  • If your DCSP certification has lapsed for more than one year—you will be required to recertify your DCSP by paying the registration fee and taking the DCSP exam. Please continue with DCSP exam registration.—Waived for the Life-Certification Holiday Special!

For additional information contact us at DCSP@nationalcsa.com.

 

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