2025 NCSA All-Star Award Winners
Each year, the NCSA All-Star Awards shine a spotlight on the very best in customer service—individuals, teams, and organizations that embody service excellence in action.
The 2025 nominations reflected an incredible range of dedication, creativity, and commitment to customers. Choosing the winners was no easy task, and we are proud to honor those who went above and beyond in their service this year.
Meet the 2025 NCSA All-Star Award recipients!
View NCSA press release announcing the 2024 All-Star Awards recipients.
Service Person of the Year
Adrianna Sperkacz
Group Director, People Experience
Apex Health
Contact Center Representative of the Year
David LaFleche
Supervisor, Online Support Team
First Financial Bank
Service Team of the Year
United Bank Customer Care Team
Bethesda, Maryland
Service Organization of the Year
The School District of Philadelphia
Philadelphia, Pennsylvania
Thank you to all the nominees and nominators who shared their stories. Your commitment to service excellence is what continues to raise the bar for our profession worldwide.
Do you know someone who deserves recognition next year? Nominations are already open for the 2026 All-Star Awards—everyone is eligible to nominate and be nominated!
