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Executive Coaching
Coaching for the Coach
      For especially experienced leaders who have achieved a senior-level position 
      within their organizations, it can be lonely at the top. You are expected 
      to have, if not all of the answers, the bulk of them—immediately and correctly. 
      You have few people, if anyone, to share your frustrations with, safely voice concerns 
      about your own skills and stamina, and bounce ideas off regarding huge upcoming 
      opportunities. You are likely out of balance, spending too much time  in your professional life, at least mentally and emotionally. Executive 
      Coaching provides both support and challenge to assist you in better understanding 
      your personal strengths as well as areas for improvement. Through dialogue 
      and appropriate assessment of personal values and purpose, NCSA guides you 
      in creating and implementing your personal development plan, which then 
      allows you to balance your personal and professional lives, fulfilling both—leading 
      to enhanced overall organizational performance and personal satisfaction. 
      NCSA has designed the workshop to be conducted in periodic work sessions 
      based on the focus at that time, associated activities and individual needs. 
      You are too important to your family and to your organization to miss the 
      opportunity for assuring work-life balance through NCSA's Executive Coaching.
Empower—Take the Risk
      Empowerment is risky. Today's workplace requires employees who can make 
      decisions; invent solutions to problems; take initiative and be accountable 
      for results; and nurture and support other employees who feel responsible not just 
      for doing their jobs, but also for making the whole organization better. 
      This workshop will create practical application around:
Practical Application of the Decision-Making Process
      Technology will never replace the leader or supervisor's need to make decisions. 
      Decision-making involves uncertainty, risk-taking and intuition. Not every 
      situation requires an equal depth of study and analysis; however, every 
      problem has the same baseline considerations. In this workshop, participants 
      will proceed through a linear step-by-step decision-making process. They 
      will discover an efficient and effective approach that will take them from 
      true problem identification to decision effectiveness evaluation. This approach 
      provides consistency in dealing with problems and decisions of all areas and 
      magnitude.
Effective Strategies for Change Management
Personalizing the Change Management Model
      Change is inevitable and necessary in everyone's life.  The challenge in managing change is that its timing and pace often do not coincide with the scope or timing that is ideal for each of us.   Most of us have some understanding of the basics of change management concepts—but because we don't have a full understanding of the how and why, as well as what to do when change occurs, it can often be overwhelming, and in extreme cases even debilitating, to our ability to perform. In this workshop, participants will:
Successful Coaching in a Dynamic Work Environment
      One of the most critical roles of every leader is that of effectively coaching 
      employees to greater performance and satisfaction—personally and professionally. 
      Too often, opportunities are missed by leaders to share performance-improvement 
      opportunities with employees. This often happens because we do not have 
      a simple, structured approach to coaching our employees. The net results 
      are lower levels of productivity, coupled with a reduction in overall employee 
      satisfaction. This workshop provides leaders, managers and supervisors the 
      tools to strengthen overall coaching abilities. In this workshop participants 
      will:
Creating an Environment Where People Want and Can Be Productive
      Creating an environment where people want to be productive requires understanding 
      the key elements of motivation, identifying what can be done to create a 
      motivating environment and creating the circumstances that allow motivation 
      to consistently occur. Role modeling motivation is critical for leadership 
      in order to expect staff to feel and act on it. While it is important 
      to have some sense of the theory behind successful motivation, this workshop 
      will boil down years of research to practical application and cover how to: 
Critical / Innovative Thinking
Developing the Characteristics of Excellent Critical Thinking 
      
      Some people are natural-born critical thinkers; others can be nurtured to 
      develop the skill. We know that the most successful people are accomplished, aware 
      critical thinkers—which means they have spent some time understanding and 
      enhancing that skill. Unfortunately, most people rarely give the concept 
      of critical thinking, in and of itself, much thought. We don't appropriately 
      understand its characteristics and application or our own personal 
      level of skill and how to improve it. We are, therefore, missing the opportunity 
      to progress—personally and professionally. In this workshop, you will (re)learn 
      the characteristics of critical thinkers and how to identify the personal 
      factors that affect our ability to think critically. Understanding the organizational 
      impact of decision-making, why it is important to use an objective process 
      to make crucial decisions, and which tools to use to analyze problems and identify 
      criteria for decisions are all part of an accomplished critical thinker. 
      A standardized problem-solving process drives a successful critical thinking 
      outcome. In this workshop, participants will:
Clearheaded and Refreshed: Simple Tools to Manage Stress
      We all need simple tools to manage our stress. The better we understand 
      the stressors that affect us, the more effective we will be in coping with 
      workplace and general life events in an appropriate and healthy manner. 
      Everyone should periodically examine how they handle stress and where improvement 
      can be made. In this workshop participants will:
Valuing Our Differences
      Promoting and accomplishing a diverse workplace goes beyond simply communicating 
      between groups. Enhancing diversity awareness enables us to work successfully 
      in a cross-categorical–based culture to improve our business as well as 
      personal success. For legal, ethical and moral reasons, we must become more 
      diverse in our attitudes and practices. But this workshop takes us beyond 
      those requirements to embracing a gratifying understanding of diversity 
      and why we must capitalize on it. In this workshop, participants will:
Working with a Multigenerational 
      Workforce
      For the first time in history, the U.S. workforce is made up solidly of 
      four generations and in some venues, up to five. People are staying in the 
      workforce longer out of financial need as well as personal desire. The nature 
      of work itself continues to evolve, and members of the different generations 
      have subtle and not-so-subtle differences in how they go about accomplishing 
      their work-related tasks. By exploring workforce generational diversity, 
      learning how to appreciate one another, and capitalizing on what each naturally 
      and comfortably brings to the table, we greatly enhance the likelihood we 
      will enjoy our work life personally and be more productive. In this workshop 
      participants will:
Harnessing Personality Differences 
      for Successful Outcomes
      Understanding how personalities impact behaviors and knowing how to interact 
      with those different personalities is critical to our daily satisfaction 
      at work and elsewhere in life. Personalities are everywhere and we don't 
      necessarily enjoy all of them. Building effective personality understanding 
      and awareness is the focus of the workshop. In this workshop participants will: