National Customer Service Week | NCSA
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National Customer Service Association
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Service Organization

Membership Promotion

October 5 - 11 is National Customer Service week.
Strengthen your commitment to your customers by becoming a member of NCSA today.
During the months of September and October 2014, both you and a colleague or co-worker can become members of the NCSA for the price of a single membership. As a member you and your organization will benefit from the many valuable tools for employee training and education, marketing, and customer relations.

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Customer Service
National Customer Service Association (NCSA) is the membership organization in the United States that will equip you, its members, with the information and skills to build and nurture enduring customer relationships. Our vision is "Excellence in service for every customer—internal and external—every time." NCSA has many valuable tools provided to its members which offer marketing, customer relations, and employee training and education support and guidance. These include local and regional publicity of your membership, door decals, customer feedback cards / immediate feedback, customer surveys, customized staff educational programs, the "best of the best" customer service articles, lessons learned through "Bloopers 'n Blunders" and going the "Extra Mile" and the benefit of the NCSA Quarterly Customer Service Magazine, Customer First. We support and guide your organization to the competitive advantage it deserves. Join the National Customer Service Association (NCSA) now for ready access to products and services that will retain and grow your customer base with every interaction.
Member Classifieds
Parks, Recreation And Cultural Arts Director
  Bloomington, Illinois
Water Director
  Bloomington, Illinois

Cameron Mitchell Restaurants, "Walking the Talk"

"Great people delivering genuine hospitality", "Raving Fans", "Yes, is the answer—what, is the question", "Well done".

These are just a few of the daily goals and expected philosophies at Cameron Mitchell Restaurants which has grown from a modest start in 1993—with the launch of Cameron's, an intimate, contemporary American Bistro in North Columbus, Ohio to 7 different concepts in 18 locations spread over eight states: Indiana, Michigan, Florida, Arizona, Texas, Ohio, Georgia and Colorado and a large catering business centered in Central Ohio.

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Customer Service

When Disaster Strikes Your Customer, Are You Service Ready?

It seems as if the last few years have seen an increasing prevalence of natural disasters in the U.S., be it the Colorado floods, Oklahoma tornados and wildfires which seem to regularly plague the western states. The obvious human tragedy toll has been enormous, physically and emotionally. Less obvious, but still potentially devastating to many, are the short-term consequences of any such disaster that can impact even those far removed in proximity from harm's way. When daily life as we know it is turned upside down, is your business "customer service ready" to help?
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Service Organization

NCSA Chapters

Customer Service The National Customer Service Association is pleased to announce that it is broadening its support of our members' efforts to achieve customer service excellence through the formation of Local Chapters.  We are available to provide step-by-step support and guidance in assisting you and your colleagues in forming your Local Chapter. Join with other businesses in your area to unify your community in customer service excellence and enhance your company's success at the same time!
» Click here to learn more.

ServiceNCSA Service All-Stars Awards!

Congratulations to our 2013 Service All-Star Award winners.  If you want your organization, team or know of an individual that exemplifies Excellence in Service, be sure to submit a nomination for the 2014 awards.

Now through September 30, 2014, the NCSA will be accepting online nominations for NCSA Service All-Stars in three categories:

Service Individual of the Year
Presented to the individual who best exemplifies putting the customer first.

Service Team of the Year
Presented to the group or team that, through their collective actions, lives service excellence on a daily basis.

Service Business of the Year
Presented to the business that consistently maintains a focused culture of service excellence.

Both NCSA Member Organizations and their employees, as well as non-members, are eligible to make nominations and to win awards. An individual, a team or an organization may be nominated for serving internal or external customers. » Read award guidelines and make your nomination.



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