October 5 - 11 is National Customer Service week.
"Great people delivering genuine hospitality", "Raving Fans", "Yes, is the answer—what, is the question", "Well done".
These are just a few of the daily goals and expected philosophies at Cameron Mitchell Restaurants which has grown from a modest start in 1993—with the launch of Cameron's, an intimate, contemporary American Bistro in North Columbus, Ohio to 7 different concepts in 18 locations spread over eight states: Indiana, Michigan, Florida, Arizona, Texas, Ohio, Georgia and Colorado and a large catering business centered in Central Ohio.
|It seems as if the last few years have seen an increasing prevalence of natural disasters in the U.S., be it the Colorado floods, Oklahoma tornados and wildfires which seem to regularly plague the western states. The obvious human tragedy toll has been enormous, physically and emotionally. Less obvious, but still potentially devastating to many, are the short-term consequences of any such disaster that can impact even those far removed in proximity from harm's way. When daily life as we know it is turned upside down, is your business "customer service ready" to help?
» Read more
|The National Customer Service Association is pleased to announce that it is broadening its support of our members' efforts to achieve customer service excellence through the formation of Local Chapters. We are available to provide step-by-step support and guidance in assisting you and your colleagues in forming your Local Chapter. Join with other businesses in your area to unify your community in customer service excellence and enhance your company's success at the same time!
» Click here to learn more.
Congratulations to our 2014 Service All-Star Award winners. If you want your organization, team or know of an individual that exemplifies Excellence in Service, be sure to submit a nomination for the 2015 awards.
Now through September 30, 2015, the NCSA will be accepting online nominations for NCSA Service All-Stars in three categories:
Individual of the Year
Presented to the individual who best exemplifies putting the customer first.
Team of the Year
Presented to the group or team that, through their collective actions, lives service excellence on a daily basis.
Business of the Year
Presented to the business that consistently maintains a focused culture of service excellence.
Both NCSA Member Organizations and their employees, as well as non-members, are eligible to make nominations and to win awards. An individual, a team or an organization may be nominated for serving internal or external customers. » Read award guidelines and make your nomination.