Membership Benefits
The National Customer Service Association equips its members with the
information and skills to build and nurture enduring customer relationships.
You and your organization will benefit from the many valuable tools for
marketing, customer relations, and employee training and education.
- Membership Certificate and door decals identifying
your business as an NCSA Member Organization
- Multiple, scalable NCSA logos for
use in all your marketing materials—website, flyers, letterhead
- Listing of your organization on the NCSA Website
with a link to your organization’s website
- Customer Feedback cards with your
unique NCSA member number for tracking online customer comments—replenished
with annual dues
- Email Customer Feedback Notification—NCSA
serves as a real-time clearinghouse for your online customer comments
- Opportunity to be named a “Featured NCSA Organization”
on the NCSA Website with link to your website
- As an NCSA member, you will have unlimited access
to NCSA’s Members-Only Website:
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- NCSA’s Coach on Call program
is a personalized member “help desk” for questions or comments
regarding customer service, employee issues or managerial concerns
- Support materials, including print-on-demand,
downloadable reward and recognition materials—Achievement
Certificates, Service Employee of the Month, and more
- Listing of NCSA Members by Industry Code—great
networking opportunities
- Customer
First—Journal of the NCSA—loaded with educational
articles, statistics, service builders and much, much more
- Complete Article Library—includes
all archived Customer Service Articles, Coach
on Call questions and comments, lessons
learned from those that have gone the Extra Mile—or
not learned the hard way in Blunders ‘n Bloopers—all
are excellent resources for education and training purposes
- Access to BREAKROOM posters and other print-on-demand
materials with tips and techniques to assist
you and your business in providing the best in service excellence
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