Each year, the NCSA All-Star Awards shine a spotlight on the very best in customer service—individuals, teams, and organizations that embody service excellence in action.
The 2025 nominations reflected an incredible range of dedication, creativity, and commitment to customers. Choosing the winners was no easy task, and we are proud to honor those who went above and beyond in their service this year.
Meet the 2025 NCSA All-Star Award recipients!
Service Organization of the Year: The School District of Philadelphia
Service Team of the Year: United Bank Customer Care Team
Service Person of the Year: Adrianna Sperkacz
Contact Center Representative of the Year: David LaFleche
Service Volunteer of the Year: Deb Presley
Thank you to all the nominees and nominators who shared their stories. Your commitment to service excellence is what continues to raise the bar for our profession worldwide.
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