National Customer Service Association
NCSA Membership Log In Contact Us
National Customer Service Association
...Customer First
DCSP® Certification
Overview Registration Group Registration Take the Exam Group Administration Life-Certification Testimonials
Benefits DCSP Study Guide FAQ's Retake Policy
NCSA DCSP Certification

Individual Registration for DCSP® Examination

Welcome to the first step to pursuing your DCSP Certification. An overview of the certification process and this exam can be found here.

Now that you have read Maximizing Customer Loyalty, you are invited to register for the exam by simply completing the form below and submitting an online payment.

Upon submitting your DCSP registration, you may take the exam immediately or anytime within 30 days of registration to complete it.

Please Note: If you have a special need that requires a time extension beyond the 120 minutes currently allowed to complete the exam, please email DCSP@nationalcsa.com with your time extension request and the reason for requesting the extension before registering for the exam. The NCSA will review your request and, if approved, will provide you with an "Extension Code" to enter in the form below. Please note this accommodation is for the length of time only for taking the exam and does not apply to any other aspect of the exam.

For additional information, contact the NCSA at: DCSP@nationalcsa.com.


(* required field)
EXAMINATION FEE
* Select an examination fee



Please make a selection.
* School Name A value is required.
* School Telephone Number A value is required.
NCSA Member Discount: NCSA Members qualify for a substantial discount off the standard fee. You may join as an Individual or Corporate Member. If your organization joins NCSA as a Corporate Member, any individual in your organization qualifies for the DCSP Member discount. To receive the discount, please click here to join the NCSA. After completing your membership, return to this form and select the NCSA member exam fee.
 
 
REGISTRATION INFORMATION
* First Name A value is required.
* Last Name A value is required.
Company Name
* Address A value is required.
* City A value is required.
State
Country
* Zip Code A value is required.
* Telephone
   Include area code
A value is required.
Time Extension Passcode
If you have requested a time extension beyond the 90 minutes allotted to complete the exam, please enter your passcode here.
   
  * Must check confirmation box.
   
   
LOGIN INFORMATION
* Email A value is required.Not a valid email address.
* Verify Email A value is required.The values don't match.
* Password
   - For security purposes, please create a
     password unique to this site.
   - Password must be 6 to 10 characters.
A value is required.Minimum number of characters not met.Exceeded maximum number of characters.
* Verify Password A value is required.The values don't match.
   
   
PAYMENT INFORMATION
* Select a payment method
* I am not a robot

Please enter the code displayed to submit.
  Once you click submit, you must complete the DCSP exam within 30 days.
 

 

Do NOT follow this link or you will be banned from the site!